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Text your active members when they’re due for a maintenance visit. They’ve already paid for it, so this is an easy way to fill your schedule. There are two ways to build this audience. Pick the one that matches how you set up memberships in ServiceTitan.
1

Start a new filter

Go to Products → Outbound → Audience Filters, select New Filter, and name it “Member maintenance”. New to filters? See Create an audience.
2

Include members who are due

In the Include group, add these rules:The dates above work for a plan with two tune-ups a year. Change them to match your plan.
3

Leave out people who don't need a text

Add three Exclude groups:Group 1: had a tune-up recentlyGroup 2: already bookedGroup 3: customers you never textKeep the date and the job type in the same group, so they apply to the same job.
4

Check it and save

Look at Potential Reach, select view to see the people on the list, then select Save.
Your job types and tags come from your own ServiceTitan account, so use the ones you already have.

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Next steps

Build the workflow that sends the texts, then put it together in a campaign.