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Avoca Help Center

Get answers on configuring your AI phone assistant, booking windows, capacity planning, Coach rubrics, and ServiceTitan integration—all in one place.

Best Practices

Go-live tips, transfer best practices, disclosure, and follow-up for Avoca calls.

Coach

Set up rubrics, auto-reclassification, KPIs, and invite managers and CSRs.

Outbound

SMS campaigns, use cases, workflows, audiences, and compliance approvals.

Responder

Service areas, fees, rulesets, transfer destinations, and user access.

ServiceTitan

Integration, capacity, holidays, tags, and on-call shifts.

Simple Scheduler

Add booking to your site and configure UTM tracking.

Speed to Lead

Connect Thumbtack, Angi, and Google Local Services Ads.

Dashboard

Booking windows, business information, members, and call review.

Settings

Appointment and service type guidance for your AI.