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Open Products → Thumbtack to review lead, booking, and call activity for the selected team. The page appears when Thumbtack is enabled and your role has access.
The Thumbtack page in the Avoca dashboard is a read-only summary. Configure the assistant, services, required questions, and other Thumbtack settings in the dedicated Thumbtack app.

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Review the summary

The cards at the top show:
  • Total Leads
  • Open Leads
  • Escalated
  • Jobs Booked, including the number booked this week
  • Calls, including the number completed
Use these totals as a quick activity check. The page does not provide date filters or edit the underlying Thumbtack records.

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Check the connection

The Connection card shows the selected team and its current:
  • Connection status
  • Thumbtack phone number
  • AI assistant status
  • Environment
These values are informational. If the connection or assistant state is unexpected, verify the configuration in the dedicated Thumbtack app or coordinate with Avoca.

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Review recent activity

The bottom of the page contains three recent-activity tables:
  • Recent Leads: customer, status, phone, email, creation time, and an Open link to Thumbtack when one is available
  • Recent Jobs: customer, service, scheduled date, phone, address, and an Open link to the calendar event when one is available
  • Recent Calls: customer, call status, caller number, start time, duration, and whether a transcript is available
Use Open links to continue work in the system that owns the record. The Avoca summary itself does not change lead status, job details, call records, or assistant configuration.

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Troubleshoot an empty page

If the page shows Not Connected or no recent rows:
  1. Confirm that you selected the correct Avoca team.
  2. Check the Thumbtack connection and assistant setup in the dedicated Thumbtack app.
  3. Confirm that the team has received recent Thumbtack activity.
  4. Contact Avoca if the dedicated app shows activity that is missing from the dashboard summary.