Avoca creates your first scheduler for you. Select Edit to open it.The editor has ten steps across the top. Use Next and Back to move through them, and select Save before you close it.
The Live Preview books real jobs. Don’t submit a booking in it unless you want a real appointment.
Select Edit to open your scheduler.
2
Add your business details and services
In General Settings, check your name, contact phone, and the question customers see first.In Service Types, select Add Service for each service customers can choose. Give it a name, a short description, and how long it takes. Price is optional. Drag services to change their order.To show a service but stop people booking it, turn on Mark as unavailable.
General Settings
Service Types
3
Add your questions
Use Booking Questions for what you need to know before the appointment. Use Post-Booking Questions for extras that help your team. Customers can skip the post-booking questions without losing their appointment.In Ownership, pick how to check who’s booking:
No Ownership Verification Needed
Simple Homeowner Question (“Are you the homeowner?”)
Basic Commercial/Residential Flow
Ownership with Homeowner Info (collects homeowner details for renters, and still lets them book)
Booking Questions
Ownership
4
Add your look, consent and tags
In Appearance, set your color, logo and privacy policy link.In Compliance, add the consent checkboxes and legal text customers agree to. Have the right person at your company review them.In Tags, you can leave the defaults. Required tags are added to every booking. Other tags are chosen automatically from the job details. All of them go to ServiceTitan with the booking.
Appearance: set your color, logo and privacy policy link.
Change how times are shown
In General Settings, pick Arrival window (for example 8:00 AM - 12:00 PM), Start time (8:00 AM), or Time of day (Morning, Afternoon, All Day). If your team uses named booking windows, those names are shown instead.
Stop people booking services you don't offer
In Service Types, add the work you don’t do under Services Not Offered. You choose the message customers see instead.
Use US, Canadian or Australian formats
In General Settings, pick Regional Format. It changes ZIP or postal code labels, phone checks and address search.
Make a second scheduler
Select Duplicate on the Schedulers tab to copy one, then rename it. Short links, Google settings and website keys aren’t copied. To create a brand new one, contact Avoca Support.
Your developer needs one small piece of code to add the scheduler to your website. You just copy it and send it to them.
1
Copy your code
Go to Schedulers and select Developer next to your scheduler.If you don’t have a key yet, select Create Widget Key. Under Allowed Domains, select Edit and add your website address. Then under Integration Code, select Copy.
Only team admins can create or change keys.
2
Send it to your developer
Paste the code into an email or message to your developer and ask them to add it to your website. The code includes a button, so they can use it as is or connect the scheduler to a button you already have.
3
Check that it opens
Once it’s on your site, click the button and make sure the scheduler opens.
Only send this code to people who work on your website. It’s tied to your account.
You can let customers book straight from Google with Reserve with Google.
1
Open the RwG step
Go to Schedulers, select Edit, and open the RwG step.
2
Add your locations
Select Add Location for each location. Enter the name and address exactly as they appear on your Google Business Profile, and make sure each one shows Verified.
3
Add your services
Choose a service category. Make sure each service description is under 2,000 characters, with no emojis or promotional wording.
4
Turn it on
Turn on RWG Status and select Save. It can take up to 24 hours to show up on Google.
Deleting your only location stops your Google listing. Add the new location first.
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