Speed-to-Lead appears only when an outbound lead product is enabled and your role can view workflows. Sources, tabs, and metrics vary by integration and permissions.
How a lead moves through Avoca
- A connected source sends a lead to Avoca.
- Avoca parses and attributes the lead to a configured source.
- Audience and duplicate checks determine whether the lead is eligible.
- The source’s active campaign, or an enabled fallback campaign, assigns the outreach workflow.
- Calls and messages run according to the workflow.
- Replies, calls, campaign entry, and bookings appear in the lead journey.
- Overview metrics report response and conversion performance.
Speed-to-Lead pages
- Overview: lead volume, qualification, response, bookings, and source performance
- Leads: searchable lead records and the complete journey for a selected lead
- Campaigns: campaigns available to the team
- Workflows: workflow definitions available to the team
- Settings: lead sources, ingestion, mappings, and launch status
- Webhooks: endpoint configuration, source routing, field mappings, logs, and testing
Use the Overview page
- Set the date and time range.
- Filter by lead-source group and service area when needed.
- Compare Total Leads with Qualified Leads to identify ingestion or eligibility gaps.
- Review Call Pickup Rate, Text Reply Rate, Jobs Booked, and the booking-rate metrics.
- Compare source rows and charts to find high-volume or high-converting sources.
- Select a source row to open the Leads page with that source and date range applied.