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Open Products → Customers to browse ServiceTitan customer records synced to Avoca. The page is available only to teams with the feature enabled and users with customer access.

Find a customer

  1. Search by name, phone number, or email address.
  2. Filter the list to active or inactive customers when needed.
  3. Select a customer name to open the customer record.
The list includes the customer type, primary contact details, location, lifetime revenue, and active status. A customer record can include contacts, locations, jobs, appointments, invoices, memberships, and other CRM history available to Avoca.
Customer information comes from the connected CRM. Correct source records in ServiceTitan, then allow the integration to sync, instead of treating this page as the system of record.
If information is missing or stale, review CRM Sync and confirm that the ServiceTitan connection is healthy.