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Overview

Simple Scheduler captures leads in approximately 7 seconds and features:
  • Progressive form design to reduce abandonment
  • Instant phone number capture for lead recovery
  • Less than 1 minute human follow-up on incomplete forms
  • Integration with ServiceTitan, HouseCallPro, and Workiz

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Widget Appearance

  1. Logo URL: Provide the URL to your company logo
  2. Primary Color: Choose your brand color for the widget
  3. Privacy Policy URL: Link to your privacy policy

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General Settings

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Basic Information

  1. Name Scheduler
  2. Configure Fees
    1. Can use pre-existing fees in the Avoca Dashboard
  3. Configure Contact Phone Number (Optional)
    1. Displayed in error messages for customer support (e.g., “Please contact XXX-XXX-XXXX”)
  4. Lead Time: (Optional) Minimum advance notice required for bookings (e.g., 60 = customers cannot book within 60 minutes)
  5. First Step Question: (Optional) Opening question shown to customers at the start of the booking flow
  6. Completion Message (Optional)

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Section Names

(Optional) Customize the display names for each scheduling step

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Service Types

  • Set up the service types you offer (e.g., HVAC Service, Plumbing, Electrical) with custom icons for each.
  • Description is optional

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Questions

Add any custom questions or information fields you’d like to collect during the booking process. You can also display different questions based on the service type selected.
  • Examples include:
    • Is your system gas, electric, or oil?
    • How old is your system?
  • Format:
    1. Question text
    2. Answer options
    3. Applicable issue types

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Booking Windows

Define your availability timeframes. The scheduler will offer morning or afternoon availability options to customers while booking into specific time windows behind the scenes.
Note:Simple Scheduler works with both ACP (Adaptive Capacity Planning) and non-ACP scheduling modes.

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Need Help?

  • Support Email: support@avoca.ai
  • Contact your Customer Success Manager for configuration assistance
Last modified on February 19, 2026