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Note:The invitation process requires coordination between your team and Avoca. Make sure to complete all steps in order to ensure proper access configuration.

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Step-by-Step Instructions

1
In your Google Ads dashboard (NOT Google Local Services Ads), navigate to Admin → Access and Security. In the Users tab, click the blue plus sign to send a new user invitation.
2
Fill out the invitation form with the Avoca email address provided by your CSM/TAM (format: customer-name@avoca.ai). Initially, select Read only access level, then click Send invitation.
3
Wait for Avoca to accept the invitation on our end. You will receive a notification in your account once the invitation is accepted.
4
Navigate to the Security tab and scroll down to the Allowed domains section. Ensure that avoca.ai is enabled in the allowed domains list.
5
Return to the Users tab and update the access level for the Avoca email (customer-name@avoca.ai) from Read only to Standard access.
Important:Standard access is required for Avoca to properly respond to and manage GLSA leads. Read-only access will not enable full functionality.

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Need Help?

If you have questions about granting GLSA access or encounter issues during the invitation process, please reach out to your designated Avoca CSM/TAM for assistance. Additional Resources:

Manage access to your Local Services Ads account - Local Ser…

Last modified on February 19, 2026