Get a coach call transcript
Get the diarized transcript for a coach (QA) call — including CSR / human-handled calls, which have no AI transcript at GET /api/calls/{id}/transcript. Speakers are labelled agent or customer once the call has been evaluated. A turn reads unknown when the call has not been speaker-labelled, or when the speaker is neither the agent nor the customer — typically IVR or hold-music audio, which is deliberately not attributed to the caller. Use has_transcript on the coach call to tell which calls have one. Requires the read:transcripts permission.
Authorizations
API key in the format avoca_<64 hex characters>
Headers
Target team ID. Required for multi-team (enterprise_all_teams / portfolio_all_teams) keys on v0 endpoints; single-team keys are locked to their team and omit it.
Path Parameters
Coach call ID (number)
Response
The transcript as both a diarized string and structured utterances
Coach call ID (the same integer ID used by GET /api/coach/{id})
Calls API call_id when this Coach record is linked to an Avoca call
diarized Newline-separated <speaker> [mm:ss]: <text> lines, same line format as GET /api/calls/{id}/transcript