> ## Documentation Index
> Fetch the complete documentation index at: https://help.avoca.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Responder

<CardGroup>
  <Card title="How to enter postal codes in Services AreasTo enter postal codes (zip codes) in Service Areas in Avoca, you typically have two options:" icon="map-location-dot" href="/How-to-enter-postal-codes-in-Services-AreasTo-enter-postal-codes-zip-codes-in-Service-Areas-in-Avo-2cef2b56d4d580f38e08d1a00ac194db" iconType="solid" horizontal />

  <Card title="How to use booking windows in the Avoca Dashboard" icon="calendar-days" href="/How-to-use-booking-windows-in-the-Avoca-Dashboard-2cef2b56d4d5807ea318dfd42afce555" iconType="solid" horizontal />

  <Card title="How to change/delete user access?" icon="user-lock" href="/How-to-change-delete-user-access-2cef2b56d4d580f4afc4da41d03c1974" iconType="solid" horizontal />

  <Card title="How to set up Fees and Rulesets?" icon="coins" href="/How-to-set-up-Fees-and-Rulesets-2cef2b56d4d580d0965ccc9461c3a949" iconType="solid" horizontal />

  <Card title="How to Set Up Holidays and Holiday Fees in the Avoca Dashboard" icon="calendar" href="/How-to-Set-Up-Holidays-and-Holiday-Fees-in-the-Avoca-Dashboard-2cef2b56d4d580639d86ebfd293ca4a8" iconType="solid" horizontal />

  <Card title="On-Call Calendar Setup & User Guide" icon="calendar-check" href="/On-Call-Calendar-Setup-User-Guide-2cef2b56d4d580e79415efffd457d758" iconType="solid" horizontal />

  <Card title="How to use the feedback doc?" icon="comment-dots" href="/How-to-use-the-feedback-doc-2cef2b56d4d5803bab8beb3d64124536" iconType="solid" horizontal />

  <Card title="How to create a support ticket?" icon="ticket" href="/How-to-create-a-support-ticket-2cef2b56d4d5806da47af0c4abb7aa5e" iconType="solid" horizontal />

  <Card title="How to Configure and Use Avoca Capacity" icon="gauge-high" href="/How-to-Configure-and-Use-Avoca-Capacity-2cef2b56d4d580b98532c609508f7112" iconType="solid" horizontal />

  <Card title="How does ST forward numbers to Avoca?" icon="phone" href="/How-does-ST-forward-numbers-to-Avoca-2cef2b56d4d5809b9e0dd8536b1385e6" iconType="solid" horizontal />

  <Card title="How to set up Call Reason Mapping" icon="route" href="/How-to-set-up-Call-Reason-Mapping-2d8f2b56d4d58038bd2fdb630eed2e06" iconType="solid" horizontal />

  <Card title="Notifications Settings" icon="bell" href="/Notifications-Settings-2e0f2b56d4d58042bd1aed1bdd73a792" iconType="solid" horizontal />

  <Card title="How to Configure Transfer Destinations" icon="right-left" href="/How-to-Configure-Transfer-Destinations-2f0f2b56d4d580cea91af46a66784fc9" iconType="solid" horizontal />

  <Card title="Managing Business Units and Job Types" icon="sitemap" href="/Managing-Business-Units-and-Job-Types-2f0f2b56d4d580298c1fde51df03b703" iconType="solid" horizontal />

  <Card title="Adding Guidance for Service and Appointment Types" icon="circle-info" href="/Adding-Guidance-for-Service-and-Appointment-Types-2f0f2b56d4d5808b8d9df80397bf66fb" iconType="solid" horizontal />

  <Card title="How to review calls in the Avoca Dashboard" icon="phone" href="/How-to-review-calls-in-the-Avoca-Dashboard-2f0f2b56d4d5802fb74bf5b5c7140f6d" iconType="solid" horizontal />

  <Card title="What is the difference between Appointment/Service Type Guidance and Business Unit and Job Type Descriptions?" icon="circle-question" href="/What-is-the-difference-between-Appointment-Service-Type-Guidance-and-Business-Unit-and-Job-Type-Desc-2f1f2b56d4d58023a603c26c12180a1c" iconType="solid" horizontal />

  <Card title="How to Manage Tags in Avoca (ServiceTitan)" icon="tags" href="/How-to-Manage-Tags-in-Avoca-ServiceTitan-2f1f2b56d4d5807fab8bf677022c2c39" iconType="solid" horizontal />

  <Card title="How to set up Appointment/Service Type Guidance" icon="book" href="/How-to-set-up-Appointment-Service-Type-Guidance-2f1f2b56d4d58048a0fdc1563212597b" iconType="solid" horizontal />

  <Card title="How to define what an emergency is in Avoca" icon="triangle-exclamation" href="/How-to-define-what-an-emergency-is-in-Avoca-2f0f2b56d4d580929428fce842c30cb9" iconType="solid" horizontal />

  <Card title="How to set up Holidays?" icon="calendar-days" href="/How-to-set-up-Holidays-b942a2db8e5948fb8e495671b09d287f" iconType="solid" horizontal />

  <Card title="Upload additional information using CSV/PDF files" icon="file-import" href="/Upload-additional-information-using-CSV-PDF-files-c907eb2d5fa94d9486cb751c8a0aefe3" iconType="solid" horizontal />
</CardGroup>