> ## Documentation Index
> Fetch the complete documentation index at: https://help.avoca.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating the Campaign (Step 4)

> This guide will walk you through setting up your SMS campaigns in Avoca. Your CSM will walk you through this initially

### Prerequisites

Before getting started, ensure your Dashboard has the following pages enabled:

* **Texts**
* **Workflows**
* All previous steps are completed(1-3)

If you don't see the Workflows page, please contact your Avoca representative to have it enabled.

## Step 4: Creating the Campaign

Now you're ready to launch your SMS campaign!

### Launch Your Campaign

<Steps>
  <Step>
    Go to **Workflows** > **Campaigns** > **+ New Campaign**

    <Frame>
      <img src="https://mintcdn.com/avoca-hc/aKCt1qDjplbTpJS8/images/outbound/image-57.png?fit=max&auto=format&n=aKCt1qDjplbTpJS8&q=85&s=ccaff097e27a83fbdd97a0423e7765a2" width="1920" height="570" data-path="images/outbound/image-57.png" />
    </Frame>
  </Step>

  <Step>
    Configure your campaign:

    * **Campaign Name:** Give it a descriptive name
    * **Workflow:** Select the workflow from Step 2
    * **Audience:** Select the audience from Step 3
    * **Company Configured Number:** Select your phone number
    * **ServiceTitan Campaign** (optional): Attribute booked jobs to a specific ST campaign
    * **ServiceTitan Tags** (optional): Add tags to jobs booked via text
  </Step>

  <Step>
    Choose your send timing:

    * **Immediately:** Launch right away
    * **Schedule for later:** Set a specific date and time

    <Frame>
      <img src="https://mintcdn.com/avoca-hc/aKCt1qDjplbTpJS8/images/outbound/image-58.png?fit=max&auto=format&n=aKCt1qDjplbTpJS8&q=85&s=bad3fd9149f6c5deb8c2a16d9a957152" width="601" height="711" data-path="images/outbound/image-58.png" />
    </Frame>
  </Step>
</Steps>

## Next Steps

Once you've launched your first campaign, you can:

1. **Monitor conversations** in your Conversations dashboard
2. **Review performance** in your Campaign Analytics
3. **Take over conversations** manually when needed
4. **Respond to escalations** assigned to your team

## Need Help?

If you have questions or need assistance setting up your SMS campaigns, please reach out to your Avoca Customer Success Manager or reach out to our support team at [support@avoca.ai](mailto:support@avoca.ai)
