> ## Documentation Index
> Fetch the complete documentation index at: https://help.avoca.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Be prepared for your first bot testing call

### Before the testing call (setup checklist)

* [ ] Confirm everything is completed in **Settings** → **Business information** tab (ensure this is completed)
* [ ] Fees are configured correctly

<Frame>
  <img src="https://mintcdn.com/avoca-hc/i-_uVDrXxv34ooKn/images/best-practices/image-1.png?fit=max&auto=format&n=i-_uVDrXxv34ooKn&q=85&s=31c89a649fa6b3f3b976f93184ead4fa" width="2000" height="1067" data-path="images/best-practices/image-1.png" />
</Frame>

* [ ] Business Units (BUs) are set up

<Frame>
  <img src="https://mintcdn.com/avoca-hc/i-_uVDrXxv34ooKn/images/best-practices/image-2.png?fit=max&auto=format&n=i-_uVDrXxv34ooKn&q=85&s=91195edaead3265c3c3bc4756cfd5206" width="2294" height="896" data-path="images/best-practices/image-2.png" />
</Frame>

* [ ] Zip codes are synced from ServiceTitan
* [ ] Confirm **all** zip codes appear in the dashboard

<Frame>
  <img src="https://mintcdn.com/avoca-hc/i-_uVDrXxv34ooKn/images/best-practices/image-3.png?fit=max&auto=format&n=i-_uVDrXxv34ooKn&q=85&s=0075878521071ac9f153ded7a989d3b1" width="2148" height="1192" data-path="images/best-practices/image-3.png" />
</Frame>

* [ ] Make sure you and your team have dashboard access as **Admin** or **Member**

<Frame>
  <img src="https://mintcdn.com/avoca-hc/i-_uVDrXxv34ooKn/images/best-practices/image-4.png?fit=max&auto=format&n=i-_uVDrXxv34ooKn&q=85&s=f5e0ddc2bae852af6dc1d029cba07b47" width="2000" height="981" data-path="images/best-practices/image-4.png" />
</Frame>

### During the testing call (agenda)

* Go through another walkthrough of the dashboard
* Learn about the testing phase (completing 30–40 test calls across different team members)